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| Meet Entegra |
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In a 2008 blind marketing survey, Entegra received the highest rating of any tile manufacturer for offering the
"OVERALL BEST VALUE
FOR THE PRICE."
This blind marketing survey of Florida roofing contractors revealed their top three priorities in selecting a roof tile manufacturer. The results indicate they want:
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Top 3 Priorities |
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How Entegra Delivered
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Tile that is consistent in weight, size, density, strength and color
to minimize possible complaints. |
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In 2008, less than 5 orders per 1,000 resulted in a complaint regarding manufacturing quality from our Okeechobee facility. |
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A company that will resolve issues quickly. |
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During 2008, of the issues we did experience, 3/4 were acknowledged within one business day, 1/2 were resolved within one week and more than 2/3 were resolved within 2 weeks. |
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Reliable and predictable service. |
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Based on data from 2008, 94% of the orders delivered by Entegra were shipped in full on the scheduled date communicated to our customers.
An additional 2% of the orders, which could not be delivered on a single truck, were shipped in full by the end of the next business day.
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Entegra Roof Tile STRIVES to give customers
WHAT THEY WANT.
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Owners Terry and Mike Johnson have spent the last 23 years working to make Entegra the best provider of concrete roof tiles in the Southeast United States. Entegra's size and regional focus allows us to better meet customers' needs compared to our large multinational competitors. |
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